Siirry suoraan sisältöön

Tie Design is a service and visual design agency. We support companies in designing and enhancing the user experience for their products and services.

Your Partner in Service Development

We are your creative and reliable partner in co-development projects and in customer-centered design. Our goal is to tie together customer ideas, objectives, and insights into a project that leads us towards a shared goal.

Design services

Service Design

Designing services that meet your customers needs.

Graphic Design

Creating visual experiences to various channels.

Web design

Designing user-friendly digital services.

Illustration

Transforming emotions, stories, and ideas into engaging illustrations.

Training

Learn about visual communication from a business perspective.

Freelancing

Design professionals on project-by-project basis.

We elevate your company with innovative service design methods, and place the voices of service users at the forefront of development processes. Our approach transforms customer ideas into actionable solutions. With a proven track record in digital service development, content marketing, and visual design projects, we deliver impactful results that resonate with your audience.

References available on our Finnish site.

Service design is a way to team up, organize work, define and solve challenges.

In service design, we follow the four-stage double diamond model, which we also apply as an approach to other types of projects. Before initiation, we engage in discussions with the client regarding the challenges to be addressed and the project framework. At the outset of the actual project, we clarify the starting points and business objectives, which follows an iterative design and testing phases, before a solution is formulated.

  • 0. Situation. Understand the project’s starting point. Its reasons, wishes and goals.

We are a team of service and graphic designers, and business developers with experience in professional education, customer service, well-being, advertisement, and travel & tourism industries.

Suvi Ferraz
Founder, Business Designer
Riikka Ruotsalainen
Visual Designer
Sara Fager
Graphic and Service Designer

We are here to help companies with small and large development projects when service, business and visual design skills are needed, and you wish to design memorable services and visuals.

Tie Design is based in Helsinki Finland, but we work remotely with international projects. Drop us a note, and we will get back to you to discuss on how we could help to take your ideas into action.